To restore your server’s operation, we provide a Rescue mode for cloud servers, accessible via the Actions dropdown menu.
Rescue mode boots your server from a clean operating system image while preserving all data on your original disk. Once booted into Rescue mode, you can connect to the server and perform recovery operations.
Note: To access your data, you must first mount your server’s disk: sudo mount /dev/vda1 /mnt
Optionally, you can use chroot to work inside your original operating system environment:
sudo mount -t proc proc /mnt/proc
sudo mount -t sysfs sys /mnt/sys
sudo mount -o bind /dev /mnt/dev
sudo mount -t devpts pts /mnt/dev/pts
chroot /mnt /bin/bash -i
From here, you can make any necessary changes to restore access. For example, disabling a firewall, fixing configuration files, or troubleshooting other issues.
Once recovery is complete, return your server to normal operation by selecting Unrescue from the Actions menu.